Bookings & trainingPublic link
The Setter booking journey: customer messages
From Jules to Nasim: the steps from a doorstep booking to the appointment, with the exact confirmation and reminder messages and Alexis’s manual day-before call.
Setter > Energy Consultation only. Includes reschedule and cancellation emails. Published 13 November 2026.
https://static-setter-booking-journey.pages.dev/
Sales & operationsPublic link
Energy Consultant guide: CRM, TSI and follow-up
An everyday guide for Energy Consultants: customer history, site visits, TSI, equipment details, conversations and sales follow-up.
Six short steps with the actual Opportunity section names. Applies to all lead sources. Published 10 November 2026.
https://static-consultant-guide.pages.dev/
Marketing & partnershipsPublic link
Campaign messages and pages for Lewis
The battery, previous-quote and referral email drafts, with their place in the sequence and links to the customer pages and staff guide.
Includes Static and Nickel battery versions. The referral message is a draft. Published 10 November 2026.
https://static-campaign-guide.pages.dev/
Sales & operationsPublic link
Better records, better follow-up: Energy Consultant report
Jules explains the CRM findings and the records Energy Consultants should complete after each customer engagement.
Includes a six-step checklist for customer details, solar and battery equipment, conversation outcomes and next actions. Published 2 November 2026.
https://static-customer-records.pages.dev/
Sales & operationsPublic link
Booking cancellations: September and October 2026
Bookings, cancellations and net appointments by month and setter, with a September–October comparison and a provisional November snapshot.
Test, demo and setup bookings are excluded. Reporting begins with the September launch. Report dated 2 November 2026.
https://static-booking-cancellations.pages.dev/
Sales & operationsPublic link
Energy Consultant Guide: Customer Follow-up
The six consultant customer lists, call approach, call recording in Zoho and home-visit booking instructions.
Customer Follow-up guide from Jules to the Energy Consultants. Published 30 October 2026.
https://static-customer-follow-up.pages.dev/
Marketing & partnershipsPublic link
Campaign ideas for Daniel and OzBall
Campaign proposals for OzBall members, businesses and clubs, with suggested messages, specialist offers and next steps.
Business, household and club packages, plus rental and shared solar offers. Enquiries go to hello@staticsolar.com.au and 1300 155 955. Contact details updated 2 November 2026; funding research has not been refreshed.
https://static-energy-funding.pages.dev/daniel-ozball
Bookings & trainingPublic link
AIDAS at the door: setter training
The two-hour setter training session: five AIDAS steps, door scripts, common objections, roleplay scenarios, an interactive observer scorecard and debrief.
HTML conversion of the supplied 18-slide training presentation. Scores are temporary and reset on reload. Includes print formatting.
https://static-aidas-training.pages.dev/
Marketing & partnershipsPublic link
Solar campaign ideas and funding guide
Nine linked documents: eight offers, customer email drafts, David’s ad ideas, messages for Dylan and partners, a paid referral offer, a searchable guide to 19 funding options, key dates, next steps and sources.
Campaign pack updated 23 October 2026. Funding information checked 22 October 2026. Includes customer emails, ad ideas, partner messages, referral rewards and key dates.
https://static-energy-funding.pages.dev/
Sales & operationsPublic link
Deposit before signature: CRM diagnosis and proposed fix
Why an early deposit can leave a job in Sales, and a proposed awaiting-signature stage in Operations. Includes diagrams, inspected CRM rules and a test plan.
Diagnostic report from Jules to Lewis and Andrew. No CRM changes applied; business policy and implementation remain to be agreed.
https://static-deposit-before-signature.pages.dev/
InvoicingPublic link
Setter invoicing: setup guide for Lewis
Set up ApprovalMax and Xero, give each setter the right access, route work approval to Lewis and accounting approval to Nicole, then check the resulting bill.
Includes configuration screenshots, a setup checklist and the separate Setter guide.
https://static-setter-invoicing.pages.dev/Download invoicing screenshots
InvoicingPublic link
Setter invoicing: weekly claim guide
A training reference for setters: install ApprovalMax, accept the invitation, set notifications, enter a weekly claim and follow up on corrections or approval.
Claim screenshots show the browser form. The guide also links to the official iPhone and Android apps.
https://static-setter-invoicing.pages.dev/setters/
People & structurePublic link
Static & Nickel organisation chart
The shared organisation chart for Static Solar & Electrical and Nickel Energy, showing functions, roles and reporting relationships.
An evolving working structure. Use this permanent link for the latest published chart.
https://static-organisation-chart.pages.dev/
Strategy & leadershipPublic link
The first 90 days: marketing, sales and technology
The plan for building Static’s growth engine across marketing, sales, systems and training, with priorities, stages and intended outcomes for the first 90 days.
The published plan is a reference for the proposed direction and delivery priorities.
https://static-first-90-days.pages.dev/
Strategy & leadershipPublic link
Leadership proposal: how Static grows
The proposal for Jules’s expanded leadership role, setting out responsibilities, the division of ownership and how sales and marketing can grow without every decision returning to Lewis.
A proposal for discussion. Public availability does not indicate acceptance of its terms.
https://static-leadership-proposal.pages.dev/
Strategy & leadershipPublic link
How we win back 20 hours of your week
A decision brief proposing a 14-day exercise to understand what consumes Lewis’s time, identify delegation opportunities and develop practical changes.
This is the proposal for the exercise, not a live time-capture tool.
https://static-20-hours.pages.dev/
Bookings & trainingPublic link
Booking system: business owner guide
The published owner guide to the field booking system: the customer journey, systems involved, team responsibilities, operating controls and decisions.
Retained as a published reference. It reflects the system documented at publication; later workflow changes may supersede individual instructions.
https://static-booking-manuals.pages.dev/
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